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PARTNERING

The litigious nature of the construction industry has created a need for a better way to do business. A means to “put the handshake back in construction.” The mission of RH & Associates is to be a part of the solution. Through the Partnering process, exciting results and great successes are being achieved.

RH & Associates has facilitated over 600 workshops throughout the nation. We provide all services needed to design, implement and evaluate a Partnering program. The firm can assist with a comprehensive program from start-up to closeout. Our services include:

  • Program design and evaluation
  • Facilitation of Partnering workshops
  • Materials for Partnering programs
  • Comprehensive workshop reports
  • Turn-key meeting arrangements
  • Follow-up meeting facilitation
  • Team building

RH & Associates provides neutral, third-party facilitation services for Partnering and Team Building workshops. This provides non-biased workshop leaders with no vested interest in the outcome of the project. Their interest is the positive affect of Partnering on the project.

Our third-party facilitation provides a structured, yet informal and “safe” environment in which all team members are encouraged to actively participate. It is natural and necessary for the “details” of the project to surface during the workshop. We use the project elements to help the teams focus on the affect of the Partnering process on the specific project at hand. The facilitator’s role is to ensure that the workshop stays on track, balancing the need for issue resolution and the development of a team approach.

RH & Associates’ Partnering programs are tailored to each project. We try and avoid the traditional lecture format and provide a variety of participatory exercises to ensure involvement and communication among the participants. Our facilitators encourage a high-energy, enjoyable experience that results in a strong “team” foundation and the tools to maintain the process throughout the project.

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WORKSHOPS

Initial Workshops – These focus on the project at hand, including issues, goals, problem solving, and effective conflict management.

Turn-around Workshops – When project teams need to refocus their efforts on effective issue resolution, conflict management and improving communication.

Maintenance Workshops – These short workshops help to keep teams and projects on track by allowing teams to discuss both the positives and negative aspects of the project and focus on maintaining a strong team.

Facilitated Issue Resolution – Very specific facilitated sessions focussing on project issues and coming to resolution.

Close-out Workshops – Designed to help finalize the end of the project, discuss construction and design challenges and helps to focus on improving future projects.

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WHY SELECT RH & ASSOCIATES?

RH & Associates does more than facilitate your projects. We work directly with you to develop the appropriate program for each project. Although the elements of the Partnering process are always the same, the experience of the Contractor, Design Consultant, Construction Manager and the Owner’s staff members may vary. It is imperative that the Partnering program be designed for the specific needs of each team and project. We do not believe in “off-the-shelf” programming.

RH & Associates believes that our use of dual facilitators increases the effectiveness of your Partnering workshop. It is the firm’s practice to use dual facilitation on most projects. This service is provided without additional cost to our clients.

RH & Associates has provided services nationally for projects which include:

  • Intergovernmental agreements between the Federal government, states, counties and/or cities
  • Projects funded by a third party agency, such as FHWA, FAA and FEMA
  • Projects administered by an agency for a separate user
  • Internal Partnering to increase the effectiveness within an agency
  • Educational facilities where staff and community are part of the team
  • Environmentally sensitive water and wastewater projects
  • International wastewater projects
  • Design-build projects
  • Major roadway and aviation projects

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TWO-FACILITATOR APPROACH

Our philosophy of using two facilitators stems from our initial workshops with new clients. Many of these clients were familiar with the single-facilitator role. However, after experiencing our two-facilitator program, almost all now request that we provide two facilitators for their workshops.

Each of our facilitators draws on her specific expertise. This provides the technical knowledge necessary and a good mix of two different but complementing personalities and increases our participants’ interest and attention.



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EXPERIENCE

CLIENT TYPE

  • Agencies; Federal, State, County, City, and Local Agencies
  • Contractors
  • Designers
  • Construction Managers
  • Developers

PUBLIC & PRIVATE PROJECT TYPES

Transportation

  • Roadways
  • Highways
  • Bridges
  • Rail, Light & Heavy
  • Parking Garages
  • Airports

Water and Wastewater

  • Water & Sewer Lines
  • Transmission & Distribution Lines
  • Treatment Facilities
  • Pump Stations
  • Lift Stations
  • Recharge Facilities

Environmental

  • Erosion Control
  • Land Fills
  • Hazardous Materials
  • Demolition

Other

  • Landscaping
  • SCADA
  • Military Housing Maintenance
  • Seismic Retrofit
  • Public Involvement
  • Fuel Facilities
  • Power Facilities

Flood Control

  • Dams
  • Detention & Retention Basins
  • Drainage Master Plans
  • Watercourse Master Plans
  • Levees
  • Channels

Buildings

  • Educational Facilities
  • Hospitals
  • Administration Facilities
  • Jail Facilities
  • Police Stations
  • Libraries
  • Airport and Port Terminal Facilities
  • Sports Facilities
  • Park Facilities
  • Recycling Facilities
  • Maintenance Facilities
  • Community Centers
  • Fire Training Facilities
  • Border Patrol Facilities
  • Military Facilities
  • Court Facilities
  • Transit Facilities

PROJECT DELIVERY METHOD EXPERIENCE

  • Traditional; Design – Bid – Build
  • Design/Build (D/B)
  • Construction Manager at Risk (CM@ Risk)
  • Construction Manager/General Contractor (CM/GC)
  • Job Order Contracting (JOC)
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PARTNERING WORKSHOPS

The goals of the Partnering workshops are to establish an effective project management team, develop consensus on the project goals, open lines of communication among team members and gain commitment of all team members to the Partnering process.

RH & Associates believes that successful workshops:

  • Build Teammanship
  • Generate new ideas from the group
  • Identify expectations, issues or possible problems
  • Capitalize on the synergy of the group
  • Create a non-adversarial position for all stakeholders
  • Allow an effective, comfortable flow of information
  • Use the abilities, skills, talents and resources of all team members to build a quality project

PROGRAM BASICS

Determining Project Needs: RH & Associates believes that it is very important to have a preliminary dialogue with the owner and contractor/consultant. We spend preparation time to gain insight into the past experience of each organization in the partnering process; learn specific details about the project; understand past working relationships of team members and the expectations for the workshop. RH & Associates then develops a program and details a program outline.

This approach ensures that the client’s needs are met and gives the facilitators an understanding of the project issues to be discussed during the workshop and the amount of time needed to resolve these issues.

Outline: Once we understand the project needs and the team members’ Partnering knowledge, we determine the format and elements of the workshop and develop a detailed outline. This outline ensures the flexibility necessary to handle issues if they surface at the workshop. A sample outline follows this section.

Materials: RH & Associates provides each participant a comprehensive workbook that includes all of the workshop materials. These allow the participants to take the important principles of the workshop to their workplace as a reminder of the Partnering elements that were discussed during the workshop.

Final Report: Each workshop is documented in a final report. This is a detailed representation of what happened at the workshop and the agreements made.

Project Charter: The Project Charter documents the Mission Statement and established Project Goals. All members sign the Charter and receive an original suitable for framing. We recommend that the Project Charter be prominently displayed on the job site.

THE PROGRAM

RH & Associates develops different programs for the Partnering process. Developing the program takes into account the experiences of the participants, including:

  • Teams with little or no Partnering experience
  • Teams with some Partnering experience
  • Teams with extensive Partnering experience
  • Teams who have already worked together on other projects
  • Agencies/Companies which desire internal team building

As each project/team is new and different, the final program is tailored to meet the specific needs of each project/program and the needs of the participants. At a minimum, the following will be accomplished for each team:

  • Communication plans developed
  • Roles & Responsibilities understood
  • Project Goals Developed with Action Plans
  • Discussion of key project issues, process and concerns
  • Issue resolution and escalation process developed
  • Partnering maintenance/monitoring plan developed

RH & Associates works very closely with you to determine the specific needs of your project and project team. We submit preliminary agendas for every project to ensure that you will be comfortable with all of the project elements and how they will be presented during the workshop. Our goal is to ensure Customer Satisfaction while striving for a quality program.

WEB-BASED MAINTENANCE SERVICES

RH & Associates offers this service to our clients to help maintain the Partnering process. This includes working directly with the owner and contractor/consultant through their appointed project representative on a scheduled basis.

RH will provide a computerized monthly partnering evaluation form through our web site. Each project will be assigned a project number. The team member will log onto their project, fill out the monthly rating form on line and then a set of graphs will be available for the team to use. The Partnering Champions for the project will have access to the graphs and the project comments to share with the entire team as a tool to discuss ways to improve and areas to provide support.

View a partnering project demonstration of the web-based services.

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6677 W. Thunderbird Road, Suite K183, Glendale, AZ 85306
(623) 266-3943 • (800) 480-1401 • (623) 266-3611 Fax • rhpartnering@earthlink.net

© 2004 RH & Associates, Inc., All rights reserved.